Help and Support Center

Welcome to our Support Center. If you have any question about our products or services, we're sure you can get an answer here.

Frequently asked questions

How to power up your computer

Step 1: Find the switch
That is usually a prominent push button on the front bezel of your computer.

Step 2: Push it.
Push that button.

Step 3: Verify result
Does your computer make a humming sound or any other noise? Maybe a beep? If so, that is a good sign. your computer is now powered on.

When it comes to good passwords, everyone has an opinion. After all, everyone knows that a good password has upper- and lowercase letters, digits, and lots of strange characters in it, so that nobody can guess it. Right? Wrong. Let me explain why.

So, what's the problem?

To understand how a good password looks like, you need to understand which threats a password is meant to protect against.

Jeder weiß, wie wichtig es ist, ein sicheres Kennwort auszuwählen. Und jeder hat seine eigenen Vorstellungen welche Kennwörter als "sicher" einzustufen sind. Konbinationen aus Groß- und Kleinbuchstaben, Ziffern, und möglichst viele Sonderzeichen. Richtig? Falsch.

Wir erklären Ihnen, warum.

Gegen was soll ein "gutes" Passwort schützen?

Search our Knowledge Base

Our collected wisdom in searchable format. Click here to access the Knowledge Base.

Report a bug

If your encounter a problem with our software, and think that this is a bug, please report it to us. You can use our bug report form for this.

Contact us

Still haven't found what you were looking for? Click here to get to the contact page and ask us directly.